Schlagwort-Archive: Facebook

‘I Don’t Really Want to Work for Facebook.’ So Say Some Computer Science Students.

Surprisingly a number of students and generation Y digital natives turn against social media giants.

Computer Science Students.

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The Cal Hacks 5.0 competition drew students to the University of California, Berkeley, including, from left, Haitao Zhang, Ingrid Wu and Emily Hu, all students at Berkeley. Some students at the hackathon expressed a reluctance to work for big tech firms.CreditCreditMax Whittaker for The New York Times

BERKELEY, Calif. — A job at Facebook sounds pretty plum. The interns make around $8,000 a month, and an entry-level software engineer makes about $140,000 a year. The food is free. There’s a walking trail with indigenous plants and a juice bar.

But the tone among highly sought-after computer scientists about the social network is changing. On a recent night at the University of California, Berkeley, as a group of young engineers gathered to show off their tech skills, many said they would avoid taking jobs at the social network.

“I’ve heard a lot of employees who work there don’t even use it,” said Niky Arora, 19, an engineering student, who was recently invited to a Facebook recruiting event at the company’s headquarters in Menlo Park, Calif. “I just don’t believe in the product because like, Facebook, the baseline of everything they do is desire to show people more ads.”

Emily Zhong, 20, a computer science major, piped up. “Surprisingly, a lot of my friends now are like, ‘I don’t really want to work for Facebook,’” she said, citing “privacy stuff, fake news, personal data, all of it.”

“Before it was this glorious, magical thing to work there,” said Jazz Singh, 18, also studying computer science. “Now it’s like, just because it does what you want doesn’t mean it’s doing good.”

As Facebook has been rocked by scandal after scandal, some young engineers are souring on the company. Many are still taking jobs there, but those who do are doing it a little more quietly, telling their friends that they will work to change it from within or that they have carved out more ethical work at a company whose reputation has turned toxic.

Facebook, which employs more than 30,000 full-time workers around the world, said, “In 2018, we’ve hired more engineers than ever before.” The company added, “We continue to see strong engagement and excitement within the engineering community at the prospect of joining our company.”

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Niky Arora, 19, a student at Berkeley, said she was skeptical about working for Facebook, which invited her to a recruiting event recently. “I’ve heard a lot of employees who work there don’t even use it,” she said.CreditMax Whittaker for The New York Times

The changing attitudes are happening beyond Facebook. Across Silicon Valley, tech recruiters said job applicants in general were asking more hard questions during interviews, wanting to know specifically what they would be asked to do at the company. Career coaches said they had tech employees reaching out to get tips on handling moral quandaries. The questions include “How do I avoid a project I disagree with?” and “How do I remind my bosses of the company mission statement?”

“Employees are wising up to the fact that you can have a mission statement on your website, but when you’re looking at how the company creates new products or makes decisions, the correlation between the two is not so tightly aligned,” said David Chie, the head of Palo Alto Staffing, a tech job placement service in Silicon Valley. “Everyone’s having this conversation.”

When engineers apply for jobs, they are also doing it differently.

“They do a lot more due diligence,” said Heather Johnston, Bay Area district president for the tech job staffing agency Robert Half. “Before, candidates were like: ‘Oh, I don’t want to do team interviews. I want a one-and-done.’” Now, she added, job candidates “want to meet the team.”

“They’re not just going to blindly take a company because of the name anymore,” she said.

Yet while many of the big tech companies have been hit by a change in public perception, Facebook seems uniquely tarred among young workers.

“I’ve had a couple of clients recently say they’re not as enthusiastic about Facebook because they’re frustrated with what they see happening politically or socially,” said Paul Freiberger, president of Shimmering Careers, a career counseling group based in San Mateo, Calif. “It’s privacy and political news, and concern that it’s going to be hard to correct these things from inside.”

Chad Herst, a leadership and career coach based in San Francisco since 2008, said that now, for the first time, he had clients who wanted to avoid working for big social media companies like Facebook or Twitter.

“They’re concerned about where democracy is going, that social media polarizes us, and they don’t want to be building it,” Mr. Herst said. “People really have been thinking about the mission of the company and what the companies are trying to achieve a little more.”

He said one client, a midlevel executive at Facebook, wanted advice on how to shift her group’s work to encourage users to connect offline as well. But she found resistance internally to her efforts.

“She was trying to figure out: ‘How do I politic this? How do I language this?’” Mr. Herst said. “And I was telling her to bring up some of Mark Zuckerberg’s past statements about connecting people.”

On the recent evening at the University of California, Berkeley, around 2,200 engineering students from around the country gathered for Cal Hacks 5.0 — a competition to build the best apps. The event spanned a weekend, so teenage competitors dragged pillows around with them. The hosts handed out 2,000 burritos as students registered.

It was also a hiring event. Recruiters from Facebook and Alphabet set up booths (free sunglasses from Facebook; $200 in credit to the Google Cloud platform from Alphabet).

In the auditorium, the head of Y Combinator, a start-up incubator and investment firm, gave opening remarks, recommending that young people avoid jobs in big tech.

“You get to program your life on a totally different scale,” said Michael Seibel, who leads Y Combinator. “The worst thing that can happen to you is you get a job at Google.” He called those jobs “$100,000-a-year welfare” — meaning, he said, that workers can get tethered to the paycheck and avoid taking risks.

The event then segued to a word from the sponsor, Microsoft. Justin Garrett, a Microsoft recruiter who on his LinkedIn profile calls himself a senior technical evangelist, stepped onstage, laughing a little.

“So, Michael’s a tough guy to follow, especially when you work for one of those big companies,” Mr. Garrett said. “He called it welfare. I like to call it tremendous opportunity.”

Then students flooded into the stadium, which was filled with long tables of computers where they would stay and compete. In the middle of the scrum, three friends joked around. Caleb Thomas, 21, was gently made fun of because he had accepted an internship at Facebook.

“Come on, guys,” Mr. Thomas said.

“These are the realities of how the business works,” said Samuel Resendez, 20, a computer science student at the University of Southern California.

It turned out Mr. Resendez had interned at Facebook in the summer. Olivia Brown, 20, head of Stanford’s Computer Science and Social Good club and an iOS intern at Mozilla, called him out on it. “But you still worked at Facebook, too,” she said.

“Well, at least I signed before Cambridge Analytica,” Mr. Resendez said, a little bashful about the data privacy and election manipulation scandal that rocked the company this year. “Ninety-five percent of what Facebook is doing is delivering memes.”

Ms. Brown said a lot of students criticize Facebook and talk about how they would not work there, but ultimately join. “Everyone cares about ethics in tech before they get a contract,” she said.

Ms. Brown said she thought that could change soon, though, as the social stigma of working for Facebook began outweighing the financial benefits.

“Defense companies have had this reputation for a long time,” she said. “Social networks are just getting that.”

Source: https://www.nytimes.com/2018/11/15/technology/jobs-facebook-computer-science-students.html

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resting and vesting — showing up to Facebook and barely working to collect a $450 million payday

Jan Koum 5The WhatsApp cofounder Jan Koum.Reuters

  • Back in April, the WhatsApp cofounder Jan Koum announced plans to leave Facebook.
  • But he’s still showing up to the office once a month so he can continue to collect $450 million in Facebook stock he’s contractually due from when Facebook bought his company.
  • It’s a high-dollar example of „rest and vest,“ in which big tech companies pay senior employees who don’t do much work.
  • Koum has already sold over $7 billion in Facebook stock.

The WhatsApp cofounder Jan Koum said in April that he planned to leave Facebook, which bought his company for $19 billion in 2014. He’s already sold $7.1 billion worth of Facebook shares.

But he’s still showing up to the office, The Wall Street Journal reports, to collect one last payday: $450 million in stock.

Koum is resting and vesting, in Silicon Valley lingo, a state that often refers to wealthy entrepreneurs and engineers with one foot out the door at big tech companies who are allowed to continue to be officially employed until they’re able to collect stock and options in quarterly or annual increments.

Usually, stock awards after a merger are distributed on a four-year vesting cliff — if you last all four years, you get your entire stock grant. Koum’s last vesting date is November. He showed up at Facebook’s offices in mid-July, fulfilling a requirement of his employment contract, according to The Wall Street Journal.

„Resting and vesting“ is an open secret in Silicon Valley, Business Insider has reported. At some companies, the employees are called „coasters.“ The HBO show „Silicon Valley“ even spoofed it in an episode in which engineers hang out on a roof and don’t do any work.

„I’ve actually had a number of people, including today at Google X … send me pictures of themselves on a roof, kicking back doing nothing, with the hashtag ‚unassigned‘ or ‚rest and vest.‘ It’s something that really happens, and apparently, somewhat often,“ Josh Brener, the actor who plays the lucky character who got to rest and vest in HBO’s „Silicon Valley,“ told Business Insider last year.

From Business Insider’s report on the phenomenon:

„Facebook, for instance, has a fairly hush bonus program called ‚discretionary equity,‘ a former Facebook engineer who received it said.

„DE is when the company hands an engineer a massive, extra chunk of restricted stock units, worth tens to hundreds of thousands of dollars. It’s a thank-you for a job well done. It also helps keep the person from jumping ship because DE vests over time. These are bonus grants that are signed by top executives, sometimes even CEO Mark Zuckerberg.“

Koum’s payday isn’t related to discretionary equity; it’s instead a result of the over 20 million restricted shares of Facebook he received when he sold WhatsApp. He has one more vesting day in August and one in November, according to filings with the Securities and Exchange Commission.

Koum reportedly decided to leave Facebook in the middle of a spat over how to integrate advertising into WhatsApp. A WhatsApp representative declined to comment, but The Journal reports that Koum is still employed at the social-networking giant.

When Koum left, he wrote that he was taking time off to collect „rare air-cooled Porsches“ and play ultimate Frisbee.

How many Porsches can one buy with $450 million?

 

http://uk.businessinsider.com/whatsapp-founder-jan-koum-rest-and-vest-for-450-million-facebook-stock-2018-8?r=US&IR=T

June 2018 Tech News & Trends to Watch

1. Companies Worldwide Strive for GDPR Compliance

By now, everyone with an email address has seen a slew of emails announcing privacy policy updates. You have Europe’s GDPR legislation to thank for your overcrowded inbox. GDPR creates rules around how much data companies are allowed to collect, how they’re able to use that data, and how clear they have to be with consumers about it all.

Companies around the world are scrambling to get their business and its practices into compliance – a significant task for many of them. While technically, the deadline to get everything in order passed on May 25, for many companies the process will continue well into June and possibly beyond. Some companies are even shutting down in Europe for good, or for as long as it takes them to get in compliance.

Even with the deadline behind us, the GDPR continues to be a top story for the tech world and may remain so for some time to come.

 

2. Amazon Provides Facial Recognition Tech to Law Enforcement

Amazon can’t seem to go a whole month without showing up in a tech news roundup. This month it’s for a controversial story: selling use of Rekognition, their facial recognition software, to law enforcement agencies on the cheap.

Civil rights groups have called for the company to stop allowing law enforcement access to the tech out of concerns that increased government surveillance can pose a threat to vulnerable communities in the country. In spite of the public criticism, Amazon hasn’t backed off on providing the tech to authorities, at least as of this time.

 

3. Apple Looks Into Self-Driving Employee Shuttles

Of the many problems facing our world, the frustrating work commute is one that many of the brightest minds in tech deal with just like the rest of us. Which makes it a problem the biggest tech companies have a strong incentive to try to solve.

Apple is one of many companies that’s invested in developing self-driving cars as a possible solution, but while that goal is still (probably) years away, they’ve narrowed their focus to teaming up with VW to create self-driving shuttles just for their employees.  Even that project is moving slower than the company had hoped, but they’re aiming to have some shuttles ready by the end of the year.

 

4. Court Weighs in on President’s Tendency to Block Critics on Twitter

Three years ago no one would have imagined that Twitter would be a president’s go-to source for making announcements, but today it’s used to that effect more frequently than official press conferences or briefings.

In a court battle that may sound surreal to many of us, a judge just found that the president can no longer legally block other users on Twitter.  The court asserted that blocking users on a public forum like Twitter amounts to a violation of their First Amendment rights. The judgment does still allow for the president and other public officials to mute users they don’t agree with, though.

 

5. YouTube Launches Music Streaming Service

YouTube joined the ranks of Spotify, Pandora, and Amazon this past month with their own streaming music service. Consumers can use a free version of the service that includes ads, or can pay $9.99 for the ad-free version.

youtube music service

With so many similar services already on the market, people weren’t exactly clamoring for another music streaming option. But since YouTube is likely to remain the reigning source for videos, it doesn’t necessarily need to unseat Spotify to still be okay. And with access to Google’s extensive user data, it may be able to provide more useful recommendations than its main competitors in the space, which is one way the service could differentiate itself.

 

6. Facebook Institutes Political Ad Rules

Facebook hasn’t yet left behind the controversies of the last election. The company is still working to proactively respond to criticism of its role in the spread of political propaganda many believe influenced election results. One of the solutions they’re trying is a new set of rules for any political ads run on the platform.

Any campaign that intends to run Facebook ads is now required to verify their identity with a card Facebook mails to their address that has a verification code. While Facebook has been promoting these new rules for a few weeks to politicians active on the platform, some felt blindsided when they realized, right before their primaries no less, that they could no longer place ads without waiting 12 to 15 days for a verification code to come in the mail. Politicians in this position blame the company for making a change that could affect their chances in the upcoming election.

Even in their efforts to avoid swaying elections, Facebook has found themselves criticized for doing just that. They’re probably feeling at this point like they just can’t win.

 

7. Another Big Month for Tech IPOs

This year has seen one tech IPO after another and this month is no different. Chinese smartphone company Xiaomi has a particularly large IPO in the works. The company seeks to join the Hong Kong stock exchange on June 7 with an initial public offering that experts anticipate could reach $10 billion.

The online lending platform Greensky started trading on the New York Stock Exchange on May 23 and sold 38 million shares in its first day, 4 million more than expected. This month continues 2018’s trend of tech companies going public, largely to great success.

 

8. StumbleUpon Shuts Down

In the internet’s ongoing evolution, there will always be tech companies that win and those that fall by the wayside. StumbleUpon, a content discovery platform that had its heyday in the early aughts, is officially shutting down on June 30.

Since its 2002 launch, the service has helped over 40 million users “stumble upon” 60 billion new websites and pieces of content. The company behind StumbleUpon plans to create a new platform that serves a similar purpose that may be more useful to former StumbleUpon users called Mix.

 

9. Uber and Lyft Invest in Driver Benefits

In spite of their ongoing success, the popular ridesharing platforms Uber and Lyft have faced their share of criticism since they came onto the scene. One of the common complaints critics have made is that the companies don’t provide proper benefits to their drivers. And in fact, the companies have fought to keep drivers classified legally as contractors so they’re off the hook for covering the cost of employee taxes and benefits.

Recently both companies have taken steps to make driving for them a little more attractive. Uber has begun offering Partner Protection to its drivers in Europe, which includes health insurance, sick pay, and parental leave ­ ­– so far nothing similar in the U.S. though. For its part, Lyft is investing $100 million in building driver support centers where their drivers can stop to get discounted car maintenance, tax help, and customer support help in person from Lyft staff. It’s not the same as getting full employee benefits (in the U.S. at least), but it’s something.

Source: https://www.hostgator.com/blog/june-tech-trends-to-watch/

Lets Get Rid of the “Nothing to Hide, Nothing to Fear” Mentality

With Zuckerberg testifying to the US Congress over Facebook’s data privacy and the implementation of GDPR fast approaching, the debate around data ownership has suddenly burst into the public psyche. Collecting user data to serve targeted advertising in a free platform is one thing, harvesting the social graphs of people interacting with apps and using it to sway an election is somewhat worse.

Suffice to say that neither of the above compare to the indiscriminate collection of ordinary civilians’ data on behalf of governments every day.

In 2013, Edward Snowden blew the whistle on the systematic US spy program he helped to architect. Perhaps the largest revelation to come out of the trove of documents he released were the details of PRISM, an NSA program that collects internet communications data from US telecommunications companies like Microsoft, Yahoo, Google, Facebook and Apple. The data collected included audio and video chat logs, photographs, emails, documents and connection logs of anyone using the services of 9 leading US internet companies. PRISM benefited from changes to FISA that allowed warrantless domestic surveillance of any target without the need for probable cause. Bill Binney, former US intelligence official, explains how, for instances where corporate control wasn’t achievable, the NSA enticed third party countries to clandestinely tap internet communication lines on the internet backbone via the RAMPART-A program.What this means is that the NSA was able to assemble near complete dossiers of all web activity carried out by anyone using the internet.

But this is just in the US right?, policies like this wouldn’t be implemented in Europe.

Wrong unfortunately.

GCHQ, the UK’s intelligence agency allegedly collects considerably more metadata than the NSA. Under Tempora, GCHQ can intercept all internet communications from submarine fibre optic cables and store the information for 30 days at the Bude facility in Cornwall. This includes complete web histories, the contents of all emails and facebook entires and given that more than 25% of all internet communications flow through these cables, the implications are astronomical. Elsewhere, JTRIG, a unit of GCHQ have intercepted private facebook pictures, changed the results of online polls and spoofed websites in real time. A lot of these techniques have been made possible by the 2016 Investigatory Powers Act which Snowden describes as the most “extreme surveillance in the history of western democracy”.

But despite all this, the age old reprise; “if you’ve got nothing to hide, you’ve got nothing to fear” often rings out in debates over privacy.

Indeed, the idea is so pervasive that politicians often lean on the phrase to justify ever more draconian methods of surveillance. Yes, they draw upon the selfsame rhetoric of Joseph Goebbels, propaganda minister for the Nazi regime.

In drafting legislation for the the Investigatory Powers Act, May said that such extremes were necessary to ensure “no area of cyberspace becomes a haven for those who seek to harm us, to plot, poison minds and peddle hatred under the radar”.

When levelled against the fear of terrorism and death, its easy to see how people passively accept ever greater levels of surveillance. Indeed, Naomi Klein writes extensively in Shock Doctrine how the fear of external threats can be used as a smokescreen to implement ever more invasive policy. But indiscriminate mass surveillance should never be blindly accepted, privacy should and always will be a social norm, despite what Mark Zuckerberg said in 2010. Although I’m sure he may have a different answer now.

So you just read emails and look at cat memes online, why would you care about privacy?

In the same way we’re able to close our living room curtains and be alone and unmonitored, we should be able to explore our identities online un-impinged. Its a well rehearsed idea that nowadays we’re more honest to our web browsers than we are to each other but what happens when you become cognisant that everything you do online is intercepted and catalogued? As with CCTV, when we know we’re being watched, we alter our behaviour in line with whats expected.

As soon as this happens online, the liberating quality provided by the anonymity of the internet is lost. Your thinking aligns with the status quo and we lose the boundless ability of the internet to search and develop our identities. No progress can be made when everyone thinks the same way. Difference of opinion fuels innovation.

This draws obvious comparisons with Bentham’s Panopticon, a prison blueprint for enforcing control from within. The basic setup is as follows; there is a central guard tower surrounded by cells. In the cells are prisoners. The tower shines bright light so that the watchman can see each inmate silhouetted in their cell but the prisoners cannot see the watchman. The prisoners must assume they could be observed at any point and therefore act accordingly. In literature, the common comparison is Orwell’s 1984 where omnipresent government surveillance enforces control and distorts reality. With revelations about surveillance states, the relevance of these metaphors are plain to see.

In reality, theres actually a lot more at stake here.

With the Panopticon certain individuals are watched, in 1984 everyone is watched. On the modern internet, every person, irrespective of the threat they pose, is not only watched but their information is stored and archived for analysis.

Kafka’s The Trial, in which a bureaucracy uses citizens information to make decisions about them, but denies them the ability to participate in how their information is used, therefore seems a more apt comparison. The issue here is that corporations, more so, states have been allowed to comb our data and make decisions that affect us without our consent.

Maybe, as a member of a western democracy, you don’t think this matters. But what if you’re a member of a minority group in an oppressive regime? What if you’re arrested because a computer algorithm cant separate humour from intent to harm?

On the other hand, maybe you trust the intentions of your government, but how much faith do you have in them to keep your data private? The recent hack of the SEC shows that even government systems aren’t safe from attackers. When a business database is breached, maybe your credit card details become public, when a government database that has aggregated millions of data points on every aspect of your online life is hacked, you’ve lost all control of your ability to selectively reveal yourself to the world. Just as Lyndon Johnson sought to control physical clouds, he who controls the modern cloud, will rule the world.

Perhaps you think that even this doesn’t matter, if it allows the government to protect us from those that intend to cause harm then its worth the loss of privacy. The trouble with indiscriminate surveillance is that with so much data you see everything but paradoxically, still know nothing.

Intelligence is the strategic collection of pertinent facts, bulk data collection cannot therefore be intelligent. As Bill Binney puts it “bulk data kills people” because technicians are so overwhelmed that they cant isolate whats useful. Data collection as it is can only focus on retribution rather than reduction.

Granted, GDPR is a big step forward for individual consent but will it stop corporations handing over your data to the government? Depending on how cynical you are, you might think that GDPR is just a tool to clean up and create more reliable deterministic data anyway. The nothing to hide, nothing to fear mentality renders us passive supplicants in the removal of our civil liberties. We should be thinking about how we relate to one another and to our Governments and how much power we want to have in that relationship.

To paraphrase Edward Snowden, saying you don’t care about privacy because you’ve got nothing to hide is analogous to saying you don’t care about freedom of speech because you have nothing to say.

http://behindthebrowser.space/index.php/2018/04/22/nothing-to-fear-nothing-to-hide/

Forget Facebook

Forget Facebook

Photo Credits: oe24.at – Copyrights of oe24.at reserved

Source: Techcrunch.com

Cambridge Analytica may have used Facebook’s data to influence your political opinions. But why does least-liked tech company Facebook have all this data about its users in the first place?

Let’s put aside Instagram, WhatsApp and other Facebook products for a minute. Facebook has built the world’s biggest social network. But that’s not what they sell. You’ve probably heard the internet saying “if a product is free, it means that you are the product.”

And it’s particularly true in this case because Facebook is the world’s second biggest advertising company in the world behind Google. During the last quarter of 2017, Facebook reported $12.97 billion in revenue, including $12.78 billion from ads.

That’s 98.5 percent of Facebook’s revenue coming from ads.

Ads aren’t necessarily a bad thing. But Facebook has reached ad saturation in the newsfeed. So the company has two options — creating new products and ad formats, or optimizing those sponsored posts.

Facebook has reached ad saturation in the newsfeed

This isn’t a zero-sum game — Facebook has been doing both at the same time. That’s why you’re seeing more ads on Instagram and Messenger. And that’s also why ads on Facebook seem more relevant than ever.

If Facebook can show you relevant ads and you end up clicking more often on those ads, then advertisers will pay Facebook more money.

So Facebook has been collecting as much personal data about you as possible — it’s all about showing you the best ad. The company knows your interests, what you buy, where you go and who you’re sleeping with.

You can’t hide from Facebook

Facebook’s terms and conditions are a giant lie. They are purposely misleading, too long and too broad. So you can’t just read the company’s terms of service and understand what it knows about you.

That’s why some people have been downloading their Facebook data. You can do it too, it’s quite easy. Just head over to your Facebook settings and click the tiny link that says “Download a copy of your Facebook data.”

In that archive file, you’ll find your photos, your posts, your events, etc. But if you keep digging, you’ll also find your private messages on Messenger (by default, nothing is encrypted).

And if you keep digging a bit more, chances are you’ll also find your entire address book and even metadata about your SMS messages and phone calls.

All of this is by design and you agreed to it. Facebook has unified terms of service and share user data across all its apps and services (except WhatsApp data in Europe for now). So if you follow a clothing brand on Instagram, you could see an ad from this brand on Facebook.com.

Messaging apps are privacy traps

But Facebook has also been using this trick quite a lot with Messenger. You might not remember, but the on-boarding experience on Messenger is really aggressive.

On iOS, the app shows you a fake permission popup to access your address book that says “Ok” or “Learn More”. The company is using a fake popup because you can’t ask for permission twice.

There’s a blinking arrow below the OK button.

If you click on “Learn More”, you get a giant blue button that says “Turn On”. Everything about this screen is misleading and Messenger tries to manipulate your emotions.

“Messenger only works when you have people to talk to,” it says. Nobody wants to be lonely, that’s why Facebook implies that turning on this option will give you friends.

Even worse, it says “if you skip this step, you’ll need to add each contact one-by-one to message them.” This is simply a lie as you can automatically talk to your Facebook friends using Messenger without adding them one-by-one.

The next time you pay for a burrito with your credit card, Facebook will learn about this transaction and match this credit card number with the one you added in Messenger

If you tap on “Not Now”, Messenger will show you a fake notification every now and then to push you to enable contact syncing. If you tap on yes and disable it later, Facebook still keeps all your contacts on its servers.

On Android, you can let Messenger manage your SMS messages. Of course, you guessed it, Facebook uploads all your metadata. Facebook knows who you’re texting, when, how often.

Even if you disable it later, Facebook will keep this data for later reference.

But Facebook doesn’t stop there. The company knows a lot more about you than what you can find in your downloaded archive. The company asks you to share your location with your friends. The company tracks your web history on nearly every website on earth using embedded JavaScript.

But my favorite thing is probably peer-to-peer payments. In some countries, you can pay back your friends using Messenger. It’s free! You just have to add your card to the app.

It turns out that Facebook also buys data about your offline purchases. The next time you pay for a burrito with your credit card, Facebook will learn about this transaction and match this credit card number with the one you added in Messenger.

In other words, Messenger is a great Trojan horse designed to learn everything about you.

And the next time an app asks you to share your address book, there’s a 99-percent chance that this app is going to mine your address book to get new users, spam your friends, improve ad targeting and sell email addresses to marketing companies.

I could say the same thing about all the other permission popups on your phone. Be careful when you install an app from the Play Store or open an app for the first time on iOS. It’s easier to enable something if a feature doesn’t work without it than to find out that Facebook knows everything about you.

GDPR to the rescue

There’s one last hope. And that hope is GDPR. I encourage you to read TechCrunch’s Natasha Lomas excellent explanation of GDPR to understand what the European regulation is all about.

Many of the misleading things that are currently happening at Facebook will have to change. You can’t force people to opt in like in Messenger. Data collection should be minimized to essential features. And Facebook will have to explain why it needs all this data to its users.

If Facebook doesn’t comply, the company will have to pay up to 4 percent of its global annual turnover. But that doesn’t stop you from actively reclaiming your online privacy right now.

You can’t be invisible on the internet, but you have to be conscious about what’s happening behind your back. Every time a company asks you to tap OK, think about what’s behind this popup. You can’t say that nobody told you.

Source: Techcrunch.com

Whatsapp spies on your encrypted messages

Exclusive: Privacy campaigners criticise WhatsApp vulnerability as a ‘huge threat to freedom of speech’ and warn it could be exploited by government agencies

Research shows that the company can read messages due to the way WhatsApp has implemented its end-to-end encryption protocol.
Research shows that WhatsApp can read messages due to the way the company has implemented its end-to-end encryption protocol. Photograph: Ritchie B Tongo/EPA

A security backdoor that can be used to allow Facebook and others to intercept and read encrypted messages has been found within its WhatsApp messaging service.

Facebook claims that no one can intercept WhatsApp messages, not even the company and its staff, ensuring privacy for its billion-plus users. But new research shows that the company could in fact read messages due to the way WhatsApphas implemented its end-to-end encryption protocol.

Privacy campaigners said the vulnerability is a “huge threat to freedom of speech” and warned it can be used by government agencies to snoop on users who believe their messages to be secure. WhatsApp has made privacy and security a primary selling point, and has become a go to communications tool of activists, dissidents and diplomats.

WhatsApp’s end-to-end encryption relies on the generation of unique security keys, using the acclaimed Signal protocol, developed by Open Whisper Systems, that are traded and verified between users to guarantee communications are secure and cannot be intercepted by a middleman. However, WhatsApp has the ability to force the generation of new encryption keys for offline users, unbeknown to the sender and recipient of the messages, and to make the sender re-encrypt messages with new keys and send them again for any messages that have not been marked as delivered.

The recipient is not made aware of this change in encryption, while the sender is only notified if they have opted-in to encryption warnings in settings, and only after the messages have been resent. This re-encryption and rebroadcasting effectively allows WhatsApp to intercept and read users’ messages.

The security backdoor was discovered by Tobias Boelter, a cryptography and security researcher at the University of California, Berkeley. He told the Guardian: “If WhatsApp is asked by a government agency to disclose its messaging records, it can effectively grant access due to the change in keys.”

The backdoor is not inherent to the Signal protocol. Open Whisper Systems’ messaging app, Signal, the app used and recommended by whistleblower Edward Snowden, does not suffer from the same vulnerability. If a recipient changes the security key while offline, for instance, a sent message will fail to be delivered and the sender will be notified of the change in security keys without automatically resending the message.

WhatsApp’s implementation automatically resends an undelivered message with a new key without warning the user in advance or giving them the ability to prevent it.

Boelter reported the backdoor vulnerability to Facebook in April 2016, but was told that Facebook was aware of the issue, that it was “expected behaviour” and wasn’t being actively worked on. The Guardian has verified the backdoor still exists.

The WhatsApp vulnerability calls into question the privacy of messages sent across the service used around the world, including by people living in oppressive regimes.
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The WhatsApp vulnerability calls into question the privacy of messages sent across the service used around the world, including by people living in oppressive regimes. Photograph: Marcelo Sayão/EPA

Steffen Tor Jensen, head of information security and digital counter-surveillance at the European-Bahraini Organisation for Human Rights, verified Boelter’s findings. He said: “WhatsApp can effectively continue flipping the security keys when devices are offline and re-sending the message, without letting users know of the change till after it has been made, providing an extremely insecure platform.”

Boelter said: “[Some] might say that this vulnerability could only be abused to snoop on ‘single’ targeted messages, not entire conversations. This is not true if you consider that the WhatsApp server can just forward messages without sending the ‘message was received by recipient’ notification (or the double tick), which users might not notice. Using the retransmission vulnerability, the WhatsApp server can then later get a transcript of the whole conversation, not just a single message.”

The vulnerability calls into question the privacy of messages sent across the service, which is used around the world, including by people living in oppressive regimes.

Professor Kirstie Ball, co-director and founder of the Centre for Research into Information, Surveillance and Privacy, called the existence of a backdoor within WhatsApp’s encryption “a gold mine for security agencies” and “a huge betrayal of user trust”. She added: “It is a huge threat to freedom of speech, for it to be able to look at what you’re saying if it wants to. Consumers will say, I’ve got nothing to hide, but you don’t know what information is looked for and what connections are being made.”

In the UK, the recently passed Investigatory Powers Act allows the government to intercept bulk data of users held by private companies, without suspicion of criminal activity, similar to the activity of the US National Security Agency uncovered by the Snowden revelations. The government also has the power to force companies to “maintain technical capabilities” that allow data collection through hacking and interception, and requires companies to remove “electronic protection” from data. Intentional or not, WhatsApp’s backdoor to the end-to-end encryption could be used in such a way to facilitate government interception.

Jim Killock, executive director of Open Rights Group, said: “If companies claim to offer end-to-end encryption, they should come clean if it is found to be compromised – whether through deliberately installed backdoors or security flaws. In the UK, the Investigatory Powers Act means that technical capability notices could be used to compel companies to introduce flaws – which could leave people’s data vulnerable.”

A WhatsApp spokesperson told the Guardian: “Over 1 billion people use WhatsApp today because it is simple, fast, reliable and secure. At WhatsApp, we’ve always believed that people’s conversations should be secure and private. Last year, we gave all our users a better level of security by making every message, photo, video, file and call end-to-end encrypted by default. As we introduce features like end-to-end encryption, we focus on keeping the product simple and take into consideration how it’s used every day around the world.

“In WhatsApp’s implementation of the Signal protocol, we have a “Show Security Notifications” setting (option under Settings > Account > Security) that notifies you when a contact’s security code has changed. We know the most common reasons this happens are because someone has switched phones or reinstalled WhatsApp. This is because in many parts of the world, people frequently change devices and Sim cards. In these situations, we want to make sure people’s messages are delivered, not lost in transit.”

Asked to comment specifically on whether Facebook/WhatApps had accessed users’ messages and whether it had done so at the request of government agencies or other third parties, it directed the Guardian to its site that details aggregate data on government requests by country.

Concerns over the privacy of WhatsApp users has been repeatedly highlighted since Facebook acquired the company for $22bn in 2014. In August 2015, Facebook announced a change to the privacy policy governing WhatsApp that allowed the social network to merge data from WhatsApp users and Facebook, including phone numbers and app usage, for advertising and development purposes.

Facebook halted the use of the shared user data for advertising purposes in November after pressure from the pan-European data protection agency groupArticle 29 Working Party in October. The European commission then filed charges against Facebook for providing “misleading” information in the run-up to the social network’s acquisition of messaging service WhatsApp, following its data-sharing change.

https://www.theguardian.com/technology/2017/jan/13/whatsapp-backdoor-allows-snooping-on-encrypted-messages

How Facebook Chatbots Can Revolutionize Your Social Media Strategy

How Facebook Chatbots Can Revolutionize Your Social Media Strategy

The artificial intelligence era… It’s all about embedding human smarts in machines.

Facebook chatbots are one application of this revolution, as they rapidly gain popularity and provide a new tool for marketers to leverage. These chatbots are the incorporation of automatic chatbots within Facebook Messenger.

Chatbots offer flexibility in order to automate tasks, and assist in retrieving data. They are becoming a vital way to enhance the consumer experience for the purpose of better customer service and growing interaction.

In April 2016, Mark Zuckerberg announced that third parties could use the messenger platform to create their own personal chatbot. Since then, the popularity of chatbots has rapidly grown all over the world.

In social media marketing chatbots have evolved, but their prime functionality remains the same, and that is to improve real-time engagement. Customers are always searching for prompt and ready replies to their comments and queries. The chatbots are designed in such a manner that they are able to answer most of the queries placed by customers, without human intervention. And this helps in bonding a strong relationship with your customers and potential crowds, without paying for high overheads on staff.

Two chatbots that have gained immense popularity in no-time are Apple’s Siri and Chotu Bot.

Chatbots: Why such a buzz at present?

Modern advancement in the field of artificial intelligence, which includes neural networking and deep learning, have permitted chatbots to acquire data sets exactly the way the human brain works. This is revolutionary.

Chatbots are instigating a stir in the present world of consumer services. Facebook created a revolution for technology by launching Facebook messenger chatbots which permit businesses to generate an interactive experience, content, e-commerce guides and automate customer service. Messenger has reached more than 900 million users, plus it offers the most striking platform to implement your desired bots.

Maybe the most renowned example  of a chatbot is Apple’s Siri. Like all chatbots, Siri is a perfect combination of pre-defined scripts and neural systems to anticipate a precise reaction to an offered conversation starter or explanation, permitting clients to skip steps while speaking. Siri is a masterpiece that took years for such a huge organization with loads of assets to develop.

Siri for Facebook chatbots

The second example is a chatbot from an organization that is not as famous as Apple. But still the chatbot is so efficient that it has been able to create a lot of buzz for itself in the market.

The Chotu Bot helps you replace various software and get detailed information on various topics such as wiki search, PNR status, Vehicle registration number etc. inside your messenger. And the developers behind the Chotu Bot are preparing to update it so that it can reply to most of the queries asked from all around the planet.

Chotu Bot for Facebook chatbots

How can a Facebook chatbot assist your marketing?

Facebook allows brands to connect their potential customers independently through these messenger bots which leads to a new era in advertising.

The basic idea behind launching the messenger bots is to connect all the people directly to the business in order to automate customer engagement and interactions. Now there are more than 11,500 bots that have been developed on messenger and nearly 23,500 developers signed up in order to build their own bots using tools offered by Facebook. This means it assists you to automate informal interactions between businesses and users.

Recently Facebook announced new features for bots which can easily respond with video, audio, GIFs, and such files that make you build your own bots with ease.

How do chatbots help e-commerce platforms?

Chatbots assist the e-commerce industry by providing functionality in areas such as security, management, monitoring, and customer engagement which are key elements of e-commerce businesses.

Self-service and automation are the ideal way to go ahead in e-commerce, this the ultimate reason why businesses are using chatbots.

Here are just some ideas for how chatbots can make customer engagement easier:

Convenient, contextual and in control

Facebook messenger for chatbots is focused on generating the greatest customer engagement experience. They offer automated updates about traffic, weather, automated messages and much more.

Easy setup and cost savings

Bots help you save time and reduce the cost of hiring staff.

Unprecedented customer reach

The new receive/send API allows you to connect with more than 950 million people in and around the world. That’s the reason bots are growing as the key tool for businesses to gain wonderful networking and commercial opportunities.

How can you use chatbots?

Chatbots make it possible to offer a more proactive, personal, and efficient consumer experience.

how to use chatbots for Facebook chatbots

  • Chotu, one of the leading chatbot technologies, is an AI robot on Facebook messenger that assists in accelerating customer information acquisition through Facebook messages. It provides all the needed information from your messages itself, rather than relying on several different apps working together. Chotu performs multiple tasks at a single time and offers 24×7 customer service.

chotu for customer experience for Facebook chatbots

  • Pizza Hut announced that Facebook messenger chatbots assist their customers in asking questions, viewing their current deals and much more. This helps Pizza Hut interact with their customers more easily at any time and from any place.

36 love questions for Facebook chatbots

  • 36LoveQuestions is a wonderful Facebook messenger chatbot that asks you 36 exact questions in order to determine whether you are in love with someone or not.

Chatbots: From the “simple” customer to enterprises

At present, chatbots are very prevalent in the customer space. From a business point of view, transportation businesses and e-commerce delivery enhance their chances by allowing their customer to purchase products more efficiently.

customer space for Facebook chatbots

But bots are rapidly moving across to the enterprise space as most companies are now building their own chatbots in order to generate better engagement with their customers and create additional value for their brand.

How chatbots are minimizing the gap between customers and brands

Public vs. Private

One of the major problems that various organizations had to face while promoting on social media was to provide a primary customer service to their potential clients. The best thing about [messaging bot] is that you can have a ‘Message Us’ option and truly use this as a one-on-one, private channel.

Consistency

Messaging is a continuous and real-time process between a customer and a brand. You can have a real-time chat with a specialist from the brand, then you can leave and return a day later and see the history… That is truly energizing since that begins to effect customer behavior.

Accessing an audience of over a billion people

Facebook commenced this entire chatbot furor in April by permitting outside bots on its messenger. So even in the worst case, this is the potential crowd you can reach.

Include different systems (WhatsApp has not joined the chatbot fleeting trend yet) and the aggregate gathering of people on messaging platforms is well in an abundance of 1.2 billion. This is the crowd that you can target directly and provide each one special attention.

Who does not like a personal exclusive service?

Chatbots are poised to reform the customer-brand interaction. Facebook knows the potential of personal messaging and they know this idea can be really useful for brands to retain their audiences for a longer period of time.

Any organization today with a chatbot has the capacity to gain customer insights. The more insights they gain, the better the brand messaging will become, which ultimately indicates better targeting and more sales. The best part is that these chatbots are relatively cheap compared to other applications.

A business which takes time to understand chatbots and execute them have a better chance of offering things to their customer and this will really help them build a nice strong relationship over time.

Chatbots are the perfect fit for the modern e-commerce company looking to ramp up customer service.

Companies which are using chatbots are likely to experience better results and acquire the ability to advertise and market new products which ultimately generate customer engagement.

How Facebook Chatbots Can Revolutionize Your Social Media Strategy